Privacy Policy

Privacy Policy

Introduction

At https://deep-cleaning.storysurge.net (hereafter referred to as Deep Cleaning, “the Company,” or “we”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://deep-cleaning.storysurge.net
  2. Any applications, software, or services offered through our platform
  3. Interactions with users on linked websites that fall under this Privacy Statement
  4. All communications initiated by us, such as newsletters, emails, phone calls, and texts/SMS messages

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions when:

  1. You use our applications and services as an authorized user.
  2. You visit or engage with our websites linked to this policy.
  3. You receive communications from us, including newsletters, marketing emails, or other messages.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit card details and billing addresses for processing transactions.
  3. Financial Information: Bank account information for direct deposits or other financial services.
  4. Purchase Information: Order history, product preferences, and shopping behavior.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  6. Location Data: Geolocation data to provide location-based services (with user consent).
  7. Feedback: User-provided reviews, ratings, and comments.
  8. Social Media Information: Details obtained through social media integration (if applicable), such as profile pictures and posts.
  9. Product Information: Preferences, ratings, and interactions with our products or services.

We collect this data through various methods: user input forms, account settings, browsing activities, automated technologies (like cookies), and third-party providers who share data with us based on their own privacy policies.

Cookies

We use cookies to enhance your experience and provide valuable insights for improvement and analytics. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: Ensure basic functions of our website, like secure sign-in.
  • Preference: Remember user preferences for a personalized experience.
  • Analytics: Track site usage to improve performance and services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data as necessary for the purposes specified in this policy or as required by law. Once the data is no longer needed for these purposes, it will be deleted or anonymized. Our retention periods may vary depending on the type of data and legal obligations.

Security Measures

Deep Cleaning implements robust security measures to protect your personal data from unauthorized access, use, or disclosure. These include:

  • Encryption of sensitive data both at rest and in transit.
  • Secure server environments with access controls.
  • Regular security audits and updates.
  • Training for employees on data protection best practices.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access to your information and its usage details.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction on processing (e.g., opting out of marketing communications).
  • Data portability (transferring data from one service provider to another).
  • Objection to certain processing operations.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights, please contact our dedicated Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

Deep Cleaning reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights, please contact us: